Frequently Asked Questions

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• Are your products cruelty free?

  • Of course! We love animals but we will NEVER test on or harm them. NO EXCEPTIONS! 

• What skin tones are your shades made for?

  • CM Luxe Collection is created with all skin tones in mind, with rich, flattering pigments designed to complement melanin rich and diverse complexions!​

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• ​What is your return policy?
  • For hygiene and safety reasons, all sales are final. We do not accept returns or exchanges on opened or used beauty products. If your order arrives damaged or incorrect, please contact us within 48hrs of delivery so we can make it right!​
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• How can I track my order?

  • Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way!​

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• Do you offer international shipping?

  • At this time, we ship within the United States. International shipping options may be available in the future-stay tuned!​

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• What payment methods do you accept?

  • We accept all major credit and debit cards, as well as secure online payment options available at checkout.​

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• Do you restock sold out items?

  • Yes! Popular items are restocked whenever possible. Follow us on social media and sign up for our email list to be the first to know about our restocks and new launches!​

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• Do you offer discounts or promo codes?

  • Occasionally, yes! Promotions are announced during special launches, holidays and exclusive events. Be sure to subscribe to our newsletter and follow us on social media (IG: @thecmluxecollection)​

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• Who is CM Luxe Collection for?

  • CM LUXE COLLECTION is for the confident, bold, luxury loving beauty lovers who want high quality glam with main character energy- whether its everyday glow or full glam nights out!​

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• How can I contact customer support?

  • You can reach us anytime at shop@cmluxecollection.com or through the contact form on our website. We aim to respond within 48hrs.​

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